crypto payment message

shared/interfaces/Catcrafts.Shared-Model.cppm

@@ -365,6 +365,11 @@ export struct OrderCryptoPay {
     std::string amount;        // decimal EURC amount ("570.43") — equals the
                                // euro total; EURC is euro-denominated at par
     std::int64_t minutesLeft = 0;  // until the window closes; <= 0 = closed
+    // The transfer is visible on the network but not yet in a finalized
+    // block. Display-only: the buyer whose wallet said "success" needs to
+    // hear "we see it, it is finalizing" or their next step is a support
+    // email — the first live payment proved exactly this.
+    bool seen = false;
     struct Chain {
         std::string name;      // "base"
         std::string contract;  // token contract, shown so the buyer can verify

shared/interfaces/Catcrafts.Shared-Views.cppm

@@ -1438,20 +1438,36 @@ export RenderedPage RenderOrderStatus(const OrderView& o, std::string_view indic
         // The window line tells the truth for both signs of minutesLeft. A
         // closed window does NOT mean sent money is gone — the address stays
         // ours — so the copy says where it went instead of leaving a buyer
-        // staring at money that "vanished".
+        // staring at money that "vanished". The open branch also owns the
+        // expectation the first live payment proved buyers need: a wallet
+        // says "success" within seconds, this shop only believes finalized
+        // blocks, and a buyer left to discover that ~15-minute gap alone
+        // discovers the support address instead.
         const SafeHtml windowLine = pay.minutesLeft > 0
             ? Format(
                   R"(<p class="order__note">This address is reserved for this order )"
                   R"(for about {} more {}. This page checks automatically and )"
-                  R"(confirms once the full amount has arrived.</p>)",
+                  R"(confirms once the full amount has arrived and the network has )"
+                  R"(finalized it: your wallet will report success well before then, )"
+                  R"(and confirmation here typically follows in 10 to 25 minutes.</p>)",
                   Num(pay.minutesLeft >= 120 ? pay.minutesLeft / 60 : pay.minutesLeft),
                   pay.minutesLeft >= 120 ? Raw("hours") : Raw("minutes"))
             : Raw(R"(<p class="order__note">The payment window for this order has )"
                   R"(closed and the order will lapse. If you already sent EURC it )"
-                  R"(is not lost it arrived at the address above; contact )"
+                  R"(is not lost: it arrived at the address above; contact )"
                   R"(<a href="mailto:info@catcrafts.net">info@catcrafts.net</a> )"
                   R"(and it will be settled by hand.</p>)");
 
+        // The in-flight acknowledgement: the rail has SEEN the full amount on
+        // the network, finality is the only thing missing. Rendered first,
+        // because a buyer who just paid scans for exactly this sentence.
+        const SafeHtml seenLine = pay.seen && pay.minutesLeft > 0
+            ? Raw(R"(<p class="order__note"><strong>Your payment is on its way.</strong> )"
+                  R"(It is visible on the network and is being finalized: this )"
+                  R"(usually takes 10 to 25 minutes, and this page will confirm )"
+                  R"(it automatically.</p>)")
+            : SafeHtml{};
+
         SafeHtml indicativeLine = indicative.empty() ? SafeHtml{} : Format(
             R"(<p class="order__indicative">{}, indicative only. The charge is )"
             R"(the euro amount above.</p>)",
@@ -1460,19 +1476,21 @@ export RenderedPage RenderOrderStatus(const OrderView& o, std::string_view indic
         payBlock = Format(
             R"(<section class="section">)"
             R"(<h2 class="section__title">Pay with EURC</h2>)"
-            R"(<p>Send <strong>{} EURC</strong> to this address one )"
+            R"({})"
+            R"(<p>Send <strong>{} EURC</strong> to this address. One )"
             R"(network, one payment:</p>)"
             R"(<p><code class="order__address">{}</code></p>)"
             R"(<ul class="order__chains">{}</ul>)"
             R"({})"
             R"(<p class="order__note">EURC is pegged to the euro, so the amount )"
-            R"(is exactly the euro total no exchange rate. Send EURC only, )"
+            R"(is exactly the euro total, no exchange rate. Send EURC only, )"
             R"(and only on a network listed above. If your exchange deducts a )"
             R"(withdrawal fee, send the missing rest to the same address; the )"
             R"(order confirms once the full amount sits on one network. Your )"
             R"(order reference is <strong>{}</strong>.</p>)"
             R"({})"
             R"(</section>)",
+            seenLine,
             Escape(pay.amount),
             Escape(pay.address),
             Join(items),