This commit is contained in:
parent
320af54b3d
commit
4666c1995f
14 changed files with 876 additions and 346 deletions
|
|
@ -350,10 +350,14 @@ export const std::vector<LegalPage>& LegalPages() {
|
|||
} },
|
||||
{ "Where Catcrafts sells",
|
||||
{
|
||||
"Catcrafts does not sell or ship to the United States or Canada. Checkout refuses a delivery address in either country, and no order can be placed from one. This is a deliberate decision about liability cover, which for a shop this size is written for the world excluding those two countries, and not a judgement about anyone living there.",
|
||||
"The same applies to an order that is bound for either country by another route: if a parcel is to be forwarded there, or the delivery address belongs to a forwarding service acting for a customer there, the order is refused, and refunded in full if that only becomes clear after payment. Please do not try to route around this as the point is that the sale does not happen, not that the address looks European.",
|
||||
"Separately, Catcrafts cannot sell or ship to Russia, Belarus or North Korea. Unlike the paragraphs above this is not a choice: European Union sanctions prohibit exporting consumer electronics to those countries, and the prohibition covers indirect routes: a forwarding address, a reseller, or a purchase made on behalf of someone there just as much as a direct parcel. Checkout refuses a delivery address in any of them, and an order that turns out to be bound there by another route is refused and the payment returned.",
|
||||
"Everywhere else Catcrafts ships is served on the terms above, and the software itself remains free for anyone anywhere: the sources and images are public, and flashing a device you already own is not a purchase and is not restricted by this section.",
|
||||
"Catcrafts ships to a short list of countries, and the list is the whole policy: the Netherlands, Switzerland, Serbia, Montenegro, Albania, Kosovo, Georgia, Australia, Hong Kong and Singapore. Checkout accepts a delivery address in those and refuses every other country. The current list is always the one checkout enforces, so if a country is not offered at checkout it is not offered at all. Outside the Netherlands you are the importer: the parcel is sent duty unpaid, and your own customs authority charges you import VAT and any duty when it arrives. That is not a way of pushing costs onto you — in two of these countries it is the specific legal reason the sale is permitted at all.",
|
||||
"The reason it is a list of what is allowed rather than a list of what is not, is that the rules are national and there are nearly two hundred of them. Selling a phone into a country can enrol Catcrafts in that country's recycling and battery schemes, require its own radio approval, or require the handset to be registered in a national database before any local network will carry a call. Those obligations attach before the first parcel, not after it, and a shop this size cannot pretend to have read every country's version. So a country is added when it has actually been checked, and until then the answer is no. That is a deliberately cautious default and it will sometimes say no to a country that would have been fine.",
|
||||
"If your country is not on the list, please write to orders@catcrafts.net. There is no waiting list and no promised date, but which country gets looked at next is decided by who asks, so asking genuinely works.",
|
||||
"Catcrafts does not ship to the United States or Canada, and these are worth naming because they are the two people ask about most. Canada is not a choice: the phone holds no Canadian radio certification, and Canadian law prohibits importing, distributing or selling uncertified radio equipment, so it cannot lawfully be sold there by anyone at present. The United States is a combination — a customs entry is now required for every individual parcel, the mobile networks certify which handsets may be activated, and none of the legal protection that shields telephone companies over emergency calls extends to whoever made the device. Insurance is part of the picture too, but it is no longer the interesting part, and buying a policy would not open either country.",
|
||||
"Separately, Catcrafts cannot sell or ship to Russia, Belarus or North Korea. Unlike everything above this is not a judgement call: European Union sanctions prohibit exporting consumer electronics to those countries, and the prohibition covers indirect routes, a forwarding address, a reseller, or a purchase made on behalf of someone there just as much as a direct parcel. Checkout refuses a delivery address in any of them, and an order that turns out to be bound there by another route is refused and the payment returned.",
|
||||
"The same anti-routing rule applies to every refused country, not only the sanctioned ones: if a parcel is to be forwarded onward, or the delivery address belongs to a forwarding service acting for a customer elsewhere, the order is refused, and refunded in full if that only becomes clear after payment. Please do not try to route around it. The point is that the sale does not happen, not that the address looks acceptable.",
|
||||
"One more thing that can refuse an address even inside the list: shipping is priced entirely from the carrier's own rates, so a destination the carrier has no rate for cannot be quoted and cannot be ordered. That is a different and much softer no than the ones above, it is about a price not existing rather than a sale being refused, and it can change whenever the carrier's tariff does.",
|
||||
"The software itself remains free for anyone anywhere, and none of this touches it: the sources and images are public, and flashing a device you already own is not a purchase and is not restricted by this section.",
|
||||
} },
|
||||
{ "Warranty",
|
||||
{
|
||||
|
|
|
|||
Loading…
Reference in a new issue